Refund policy

At Whimsy Wardrobe, we carefully inspect and pack every order with love to ensure it reaches you in perfect condition.

Payment

• We accept Prepaid Orders Only.
• Cash on Delivery (COD) is not available.
• Once payment is completed, kindly share a screenshot of the successful payment via WhatsApp so we can begin processing your order.

Cancellation

• Orders cannot be cancelled once they have been confirmed and processed.

Return & Refund Policy

• All sales are final.
• We do not offer returns, exchanges, or refunds.
• As every product is carefully checked before dispatch, we request customers to verify the size, colour, and product details before placing an order.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with an unboxing video and clear photographs. We will review the issue and provide an appropriate resolution if the error is from our side.

Thank you for choosing Whimsy Wardrobe. We appreciate your trust and support!